Do you offer hypoallergenic jewelry?

Absolutely! Most of our jewelry, including our 925 sterling silver pieces, is hypoallergenic and suitable for sensitive skin. For customers with known allergies, we suggest reviewing product specifics or reaching out to us directly.

How do I care for my jewelry?

To prolong the life of your jewelry, avoid exposing it to harsh chemicals, lotions, and perfumes. Clean your silver pieces with a soft cloth and store them in a cool, dry place.

What is your return and exchange policy? 

We offer a hassle-free return or exchange within 30 days of purchase.

Do you offer discounts or promotions?

We regularly offer promotions and discounts. Be sure to sign up for our newsletter and follow us on social media for updates on special offers.

Are your prices competitive?

Yes, we aim to provide high-quality, affordable jewelry. We work directly with suppliers to keep costs low without compromising on quality.

What is 925 sterling silver? 

925 sterling silver means the jewelry is made of 92.5% pure silver and 7.5% other metals, usually copper. This combination strengthens the silver while maintaining its beauty, making it ideal for durable, high-quality jewelry.

Is all your jewelry made from real sterling silver? 

Yes, every piece at Jazmin Online Shop is made from authentic 925 sterling silver. We guarantee the purity and quality of our materials, ensuring long-lasting, beautiful jewelry.

How do I care for my sterling silver jewelry? 

Sterling silver can tarnish over time, but it’s easy to maintain. We recommend cleaning your pieces with a soft cloth and storing them in a cool, dry place. Avoid exposure to harsh chemicals, lotions, or perfumes to keep the silver shiny and beautiful.

Do you offer custom designs or personalized pieces? 

We are not currently offering custom designs, but our collection is regularly updated with new and unique pieces.

How can I tell if a piece is genuine 925 sterling silver?

Authentic 925 sterling silver jewelry is usually stamped with a "925" mark, indicating its purity. Additionally, genuine sterling silver has a slightly soft feel and will not be attracted to magnets. All of our pieces carry the 925 hallmark, assuring their authenticity.

What is your return and exchange policy? 

We offer a hassle-free return within 30 days of purchase. If you’re not completely satisfied with your purchase, please contact us to arrange a return.

Do you offer shipping outside of the USA? 

Currently, we only offer shipping within the USA. We are working on expanding our shipping options, but for now, all orders must be placed and shipped to U.S. addresses.